Terms of Use

These Terms of Service (“Terms”) govern your access to and use of the Track Hair mobile application (the “App”) provided by Track Hair (“Track Hair”, “we”, “our”, or “us”).

By downloading, accessing, or using Track Hair, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

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Eligibility

You may use the App only if: • You are at least 16 years old (or the minimum age in your jurisdiction); and • You have the legal capacity to enter into a binding contract; and • You comply with these Terms and all applicable laws and regulations.

If you are using the App on behalf of another person, you represent that you are authorized to accept these Terms on their behalf.

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Description of the Service

Track Hair is a personal hair treatment and progress tracking app that allows you to: • Log treatments and routines related to hair loss or hair regrowth • Schedule reminders for treatments and activities • Record notes and journal entries about your experiences • Capture and store progress photos • View and compare your progress over time • Optionally sync data across your Apple devices via iCloud (if enabled)

Track Hair does not provide medical care, medical advice, diagnosis, or treatment. It is a self-tracking and organization tool only.

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Health and Medical Disclaimer • Track Hair is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. • Information you enter into the App, and any insights or summaries displayed, are for informational and tracking purposes only. • Nothing in the App should be considered medical advice, health advice, or a substitute for professional medical care. • Always consult a qualified healthcare professional regarding any medical condition, treatment, or decision. • Never disregard professional medical advice or delay seeking it because of something you see in the App.

You are solely responsible for how you use the App and for any decisions you make regarding your treatments or health.

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Accounts and Access

Track Hair may be used without creating an account on our own servers. Your data may be: • Stored locally on your device; and/or • Stored in your personal iCloud account if you enable sync.

You are responsible for: • Maintaining the security of your device; • Managing access to your Apple ID and iCloud account; • Ensuring that your use of the App complies with Apple’s terms and policies.

We reserve the right to restrict or terminate your access to the App if we believe you have violated these Terms or applicable law.

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Subscriptions and Purchases

5.1 In-App Purchases

Certain features of Track Hair may be offered as paid features or subscriptions (“Premium Features”). Purchases are processed through Apple’s App Store and managed via RevenueCat on our behalf.

By making an in-app purchase, you agree to: • The applicable pricing and terms presented in the App Store; and • Apple’s terms and conditions governing purchases and refunds.

We do not handle your payment card details directly; these are processed by Apple.

5.2 Subscription Management • Subscriptions may renew automatically at the end of each billing period unless you cancel them in your Apple ID settings in accordance with Apple’s policies. • You are responsible for managing and canceling your subscriptions through the App Store if you no longer wish to be charged. • We are not responsible for any charges or fees incurred due to your failure to cancel or manage your subscription on time.

5.3 Refunds

Refunds for in-app purchases are handled by Apple under their policies. We do not provide refunds directly. If you would like to request a refund, you must do so via Apple.

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User Content

“User Content” means any data, text, notes, photos, images, or other content that you enter, upload, or store in the App.

You retain all rights in your User Content. By using the App, you grant us a limited, non-exclusive, worldwide, royalty-free license to use your User Content solely as necessary to operate, maintain, and improve the App (for example, to store and display it to you within the App, and to manage subscriptions and entitlements).

You are responsible for: • Ensuring that your User Content is accurate, lawful, and does not infringe any third-party rights; • Backing up your User Content as appropriate (e.g. via iCloud or other backups); • Ensuring that you have all necessary rights to submit the User Content.

We may, but are not obligated to, remove User Content that we believe violates these Terms or applicable law.

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Acceptable Use

You agree not to: 1. Use the App for any unlawful purpose or in violation of any applicable laws or regulations. 2. Use the App to store or transmit content that is illegal, infringing, defamatory, harassing, or otherwise objectionable. 3. Attempt to gain unauthorized access to the App, other users’ data, or our systems. 4. Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App, except as permitted by applicable law. 5. Use the App in a way that could damage, disable, overburden, or impair its operation or interfere with others’ use. 6. Circumvent or attempt to circumvent any security or access controls in the App.

We reserve the right to investigate and take appropriate action, including suspending or terminating your access to the App, if you violate these Terms.

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Intellectual Property

The App, including all software, design, text, graphics, logos, trademarks, and other content (excluding your User Content) is owned by Track Hair or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to: • Download and install the App on a device you own or control; and • Use the App solely for your personal, non-commercial use.

You may not: • Copy, modify, distribute, sell, or lease any part of the App; or • Use our trademarks or branding without our prior written consent.

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Third-Party Services

The App may rely on or interact with third-party services, including: • Apple (App Store, iOS, iCloud, and related services) • RevenueCat (subscription management and entitlements)

Your use of such third-party services is subject to their own terms and privacy policies, and we are not responsible for their content, policies, or actions.

We do not control and are not responsible for: • The availability or performance of third-party services; or • Any changes made by third parties that may affect your use of the App.

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No Warranty

The App is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including, but not limited to: • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement; • Warranties that the App will meet your requirements or expectations; • Warranties that the App will be uninterrupted, secure, error-free, or free of viruses or other harmful components; • Any warranties regarding the accuracy, completeness, or usefulness of any information or results obtained through the App.

You use the App at your own risk.

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Limitation of Liability

To the fullest extent permitted by law: • We will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including, without limitation, loss of profits, loss of data, or personal injury, arising out of or in connection with your use of the App. • Our total liability arising out of or related to these Terms or your use of the App will not exceed the greater of: • (a) the amount you have paid to us for use of the App in the twelve (12) months prior to the event giving rise to the claim; or • (b) [£/€/$]50.

Nothing in these Terms limits or excludes our liability where such limitation or exclusion is prohibited by law (for example, liability for death or personal injury caused by negligence).

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Indemnification

You agree to indemnify, defend, and hold harmless Track Hair, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: • Your access to or use of the App; • Your User Content; • Your violation of these Terms; or • Your violation of any third-party rights or applicable laws.

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Termination

We may suspend or terminate your access to the App at any time, with or without notice, if we reasonably believe that: • You have violated these Terms; • You pose a risk to the App, other users, or our business; or • We are required to do so by law or by a third-party service provider (such as Apple).

You may stop using the App at any time by uninstalling it from your devices and canceling any active subscriptions via your Apple ID settings.

Upon termination: • Your right to use the App will immediately cease; • Certain sections of these Terms that by their nature should survive (including, but not limited to, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

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Changes to the App and to These Terms

We may, at our sole discretion: • Modify, update, or discontinue the App (or any part of it) at any time; and/or • Modify or update these Terms.

When we make changes to these Terms, we will update the “Last updated” date above and may provide additional notice where required by law (for example, via the App or the App Store listing).

Your continued use of the App after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the App.

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Governing Law and Dispute Resolution

These Terms and any dispute arising out of or in connection with them or your use of the App shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles.

You agree that the courts of Ireland shall have exclusive jurisdiction over any dispute or claim relating to these Terms or the App, unless applicable law requires otherwise.

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Miscellaneous • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of the App. • Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. • No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. • Assignment: You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms without restriction.

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If you have any questions about these Terms, please contact us at:

Track Hair Email: hello@track.hair